Keep scaling

Organized by eFounders, Scale is a series of master classes by the leading minds in the industry to help founders scale.

Subscribe to be notified of new events, videos, and key takeaways.

speaker

We're thrilled to announce Jonathan Lefèvre as a speaker to talk us through scaling Customer Support. His obsession with excellence in customer service led to the rapid growth of Captain Train, where he was Head of Customer Experience. Setting out processes to scale their operations throughout the company's rapid growth, Jonathan will share his insights on how to instill a culture of over-delivering for customers and successfully growing that culture into a pillar of any company.

Keep scaling

Organized by eFounders, Scale is a series of master classes by the leading minds in the industry to help founders scale.

Subscribe to be notified of new events, videos, and key takeaways.

speaker

We're thrilled to announce Jonathan Lefèvre as a speaker to talk us through scaling Customer Support. His obsession with excellence in customer service led to the rapid growth of Captain Train, where he was Head of Customer Experience. Setting out processes to scale their operations throughout the company's rapid growth, Jonathan will share his insights on how to instill a culture of over-delivering for customers and successfully growing that culture into a pillar of any company.