Scale
Scale your startup with insights from the leading minds in the industry.
Keep scaling.
Organized by eFounders, Scale is a series of master classes by the leading minds in the industry to help founders scale. Subscribe to be notified of new events, videos, and key takeaways.
2 past events
How to scale
#Customer Experience
Martin Duhamel,
Head of EMEA Customer Growth @Front
Martin is Head of EMEA Customer Growth and works closely with sales and customer success to deliver a seamless customer journey, at scale. He shares how Front designed a scalable customer experience at each stage of the funnel to drive new revenue and revenue expansion.
How to scale
#Customer Support
Jonathan Lefèvre,
Head of Customer Experience @Captain Train
Jonathan’s obsession with excellence in customer service led to the rapid growth of Captain Train. Setting out processes to scale their operations throughout the company’s rapid growth, Jonathan shares his insights on how to instil a culture of over-delivering for customers and successfully growing that culture into a pillar of any company.
Keep scaling.
Organized by eFounders, Scale is a series of master classes by the leading minds in the industry to help founders scale. Subscribe to be notified of new events, videos, and key takeaways.